Branch banking

FRONTeO Branch banking is a modular front & middle office solution covering all banking services and specifically designed for the needs of the branch network.
The functional coverage includes client management, accounts, loans, payments, insurances, investments, teller management and web contract subscriptions. These modules are designed as reusable components, thus allowing banks to be more productive, reduce their costs and improve the quality of their services.

A wide range of modules

Client management : Customer Information File (CIF) registry, customer relationship functionalities, 360° client view, …


Modules FRONTeO Branch
Accounts : Current and savings account management, term deposits, statements, history, management of mandates and proxies, …

Payments : SEPA and international (non-EU) payments, standing orders, direct debits, cheques, debit and credit cards, pending transaction management tools, …

Loans : Management of the loan acquisition process for consumer loans, installment loans, mortgage loans, investment credits, commercial loans, term advances, revolving credits and leasing. Including advanced scoring and simulation tools, functionalities for complex loan constructions and credit structures, wizard style-GUI for easy and systematic acquisition management, collateral management, contract management, interrogation of external business information providers such as central credit registers or credit re-insurers.

Cash : Cash deposits, withdrawals, buy/sell Forex, cash journals, cash balances and stock management, teller management …

Investments : Management of portfolio, buy/sell funds and certificates, securities management tools, global portfolio view and transaction history.
FRONTeO Branch

Web contract subscription : Management of web contracts, accounts, (multi-)signing authorities, authentication and authorizations.

Insurances : View on all insurance products of the client.

Investment advice : Standardization and automation of the complete investment advisory process.

AML : Advanced tools for managing the anti-moneylaundering alerts. Includes a complete AML monitoring solution used by the compliance department of a bank. Based on a scoring model with dynamic thresholds that can be parameterized. Generating alerts on accounts and clients who have an unusual behavior or who exceed preestablished risk levels. Numerous advantages :

  • alerts are fully and automatically managed,
  • the solution facilitates the work of the AML analysts who must assess if there is an anti-money laundering risk or not,
  • besided alerts, also files, documents and client branch contacts are managed,
  • the solution integrates official and custom black-lists.

Marketing campaigns : Integrated management of marketing actions, including the management of client alerts, to do lists,...

Become client : Follow-up and management of the become client requests initiated through the public website.

State-of-the-art architecture

FRONTeO Branch is based on a new product architecture. To meet the challenges of the omnichannel, MAINSYS has redesigned the architecture by significantly changing its technology platform. New components (BPMS, BRMS, Communication Manager, ...) provide agility and ease of implementation to launch new services and new products quickly. 

We do not propose different channels independently but rather accompany the customer journey through different channels, whatever the starting channel. The customer is lead to the most comfortable channel to complete the ongoing task.

Discover the advantages of this new architecture.

By installing FRONTeO, a financial institution benefits from numerous advantages: the solution can be connected to any back-office system, is multilingual, modular, SOA based, user friendly, scalable and offers excellent reporting possibilities. Moreover, FRONTeO has been developed using market standards, significantly reducing the total cost of ownership (TCO).

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